Case submission

Submit a case

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Case title

Category

Currency

Amount lost

What happened?

Screenshots and evidence (optional) Attach screenshots, chat logs, bank statements, transaction IDs. Up to 8MB each.

Please log in to submit a case

Case submission requires a Bit Safe Pouch account. It takes 30 seconds to create one, and it lets you:

Track your case in real time from your dashboard
Upload evidence and message your case manager
See any recovered funds credited to your balance
Request withdrawals once funds are recovered

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